Policies

Terms & Conditions

Please read these Terms & Conditions carefully before using the MAUREEN website and attending our classes. By accessing our website or participating in our classes, you agree to comply with and be bound by these terms. 1. Health and Safety: By attending classes, you confirm that you are in good health and have no condition that may prevent you from safely participating in physical activities. Please inform the instructor of any injuries or medical conditions prior to class. In consideration of being allowed to participate in and access all the classes at MAUREEN, you hereby realize, declare, and understand that the use of all the machines and other fitness facilities at MAUREEN, or while on studio premises, carries the risk of accidents and injuries for you and other people, whether self-inflicted or carried out by others. You understand and voluntarily accept these risks, and therefore agree, release and forever discharge MAUREEN, its employees, instructors, ambassadors, representatives, and all others from any and all responsibility, claims, rights, causes of action, and/or liability from injuries or damages to your person or property resulting from your participation in the classes and/or use of the facilities. 2. Non-Refundable: All payments made for classes and packages at MAUREEN are final and non-refundable. 3. Expiration: All class packs and memberships have an expiration date as specified on the price list. 4. Transferability: Purchased classes and packages are non-transferable and cannot be shared with others, unless otherwise specified. 5. Cancellation Policy: To cancel a class without penalty, you must notify MAUREEN at least 15 hours in advance. Late cancellation will result in loss of credit for package holders. 6. Late Arrivals: If you arrive more than 10 minutes late, MAUREEN may not be able to accommodate you, and you will forfeit the class. 7. No-Show: Unattended bookings will result in a forfeited credit or applicable fee. 8. First Timers: Please arrive at least 10 minutes before the class starts for a brief orientation. This will ensure you have a great first experience. 9. Grip Socks: For safety and hygiene reasons, all participants must wear grip socks during class. Please bring your own or purchase them at the studio. 10. Administration: All members must complete the administrative process before entering the studio. Please don't forget to bring your ID card. 11. Changes and Updates: MAUREEN reserves the right to change class schedules, instructors, and pricing at any time. Any changes will be communicated in advance whenever possible. 12. Use of Photos and Videos: MAUREEN may take photos and videos of members while attending classes for marketing purposes, including but not limited to advertisements and social media. 13. Authority: MAUREEN reserves the right to refuse service to anyone, especially if chaos and violence are involved. 14. Acceptance of Terms: By making a payment and attending classes, you agree to these terms and conditions. Thank you, MAUREEN

Cancellation window: 15 hours before class. Bookings open 30 days ahead.

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